We use the information you submit through the website to respond to your enquiry, arrange a consultation, and maintain the operation and security of the website. Below we explain what data we process, who may receive it, and what rights you have.
Who controls the data
Colenco Legal operates this website and determines how enquiries submitted through it are handled. You can contact us at counsel@colenco.legal, by phone at +373 60 770 787, or at str. Mihai Eminescu 70, office P106, Chișinău, Republic of Moldova.
What data we process
When you submit a form, we may process your name, phone number, email address, the content of your message, the page from which the enquiry was sent and related technical information. The hosting infrastructure may also record IP address, browser, device and request logs needed for security and reliable operation.
Purposes and legal grounds
We use enquiry data to respond, assess whether and how we can assist, arrange a consultation, protect the website from misuse and comply with applicable legal duties. Depending on the situation, processing may be based on your request before entering into a service relationship, your consent, our legitimate interest in securing and administering the website, or a legal obligation.
Providers and third-party services
The browser sends form data only to the colenco.legal server. To deliver the enquiry to our business mailbox, we use the transactional email service Brevo (Sendinblue SAS); the message is then stored in Gmail (Google) according to the mailbox settings and applicable retention periods. Our hosting provider, Brevo and Google may process the data required to provide these services.
Optional services are enabled only in line with your choices: Google Analytics and Yandex Metrica for visit statistics; Microsoft Clarity and Yandex Metrica with Webvisor for assessing ease of use; and Google and Meta for measuring promotion results and presenting more relevant information about our services. If both ease-of-use assessment and promotion are allowed, Microsoft Clarity shares data with Microsoft Ads for campaign and conversion measurement and repeated presentation of service information. Google Tag Manager is used only to manage permitted services. The ease-of-use category includes the basic Yandex Metrica functions required by Webvisor.
Google Maps belongs to the separate stored “Interactive map” category. If you select “Accept” or enable this category in the site settings, the map is loaded lazily when you approach it on the page. If this category is disabled, the “Show map” button grants, including after selecting “Decline”, one-time permission to load the map on the current page only; navigating away or reloading requires another action.
When the map loads, your browser establishes a direct connection with Google. Google may receive your IP address, browser and device information, and information about the requested place or page, and may use its own cookies or similar technologies in accordance with the Google Privacy Policy and the Google Maps/Google Earth Additional Terms of Service.
Your choices are stored in the necessary colenco_site_settings cookie for up to 180 days. The cookie contains the settings version, save time, interface language and category states, but not information entered in the enquiry form. You can change or withdraw your choices through “Site settings” in the footer.
Some providers may process data in other jurisdictions. Where required, such processing should be covered by the provider's contractual and technical safeguards and the rules applicable to the relevant transfer.
Retention and security
We keep enquiry data only for as long as necessary to review and respond to the request, manage any resulting professional relationship, resolve disputes and meet applicable record-keeping duties. If a message cannot be submitted to Brevo immediately, the enquiry is held temporarily in an encrypted queue on our server for no more than 24 hours and is deleted as soon as Brevo accepts it or when that period expires. Brevo transactional technical logs are configured for no more than one month without storing a preview of the message content. The Gmail copy is retained according to the purposes and duties described above. We use reasonable organisational and technical measures, but no online transmission can be guaranteed completely secure.
Your rights
You may request information about your data and, where applicable, ask for access, correction, deletion, restriction, objection or withdrawal of consent. Withdrawal does not affect processing already performed lawfully. We may need to verify your identity and may retain information where the law or professional duties require it.
Updates
We may update this notice when our services or legal requirements change. The current version was updated on 12 August 2026.
Contacts
Colenco Legal
Tel.: +373 60 770 787
Website: colenco.legal